Shipping, Delivery & Returns
Nationwide Shipping Across Canada & USA + Easy Returns
Delivery & Shipping Overview
At DR Poly Systems, we provide flexible delivery and shipping solutions across Canada and the United States. As many of our products are customizable and produced based on order quantity, preparation and delivery times may vary depending on product type, availability, and destination.
Our team ensures transparent communication throughout the process, from quotation to delivery, so you know exactly what to expect in terms of pricing, timelines, and logistics.
1. Request a Quote or Consultation
2. Receive Detailed Quotation (Within 24 Hours)
3. Order Confirmation & Production
4. Delivery or Warehouse Pickup
Shipping & Delivery Options
We offer flexible delivery solutions based on your location, order size, and product specifications:
Nationwide Shipping (Canada & USA)
Reliable transport for industrial orders across regions.
Freight & Bulk Delivery
Ideal for large-volume and palletized shipments.
Cross-Border Shipping (USA Orders)
Includes applicable duties, taxes, and customs coordination.
Warehouse Pickup (North York, ON)
Available by appointment for local clients.
** Delivery timelines depend on product availability, customization requirements, order volume and distance from our warehouse
Returns, Exchanges & Product Support
At DR Poly Systems, we stand behind the quality and durability of our products. If you are not satisfied with your purchase, we offer a straightforward return and support policy:
7-Day Satisfaction Guarantee
Customers may request a return within 7 days of receiving their order.3-Year Product Support Program
Within 3 years of purchase, return two damaged or worn units and receive one replacement at no additional cost.
Return Conditions:
Products must be returned in acceptable condition
Proof of purchase is required
Custom-made products may have limited return eligibility
Frequently Asked Questions
Delivery times vary based on product type, customization, and location. Most quotations include estimated preparation and shipping timelines.
Yes, we provide nationwide shipping across Canada and cross-border delivery to the United States.
Absolutely. We specialize in tailored solutions and will recommend the best products based on your requirements.
Our warehouse is located in North York, Toronto, Canada. Pickup can be arranged upon request.
Yes, we provide customized pricing for high-volume orders and returning customers.
You will receive a detailed quotation within 24 hours, including pricing, shipping, taxes, and estimated delivery timelines.
Need a Help?
Reliable Delivery. Long-Term Value
DR Poly Systems is committed to delivering durable, high-performance plastic solutions backed by reliable logistics and responsive customer support. From initial consultation to final delivery, our goal is to ensure a seamless experience tailored to your operational needs.
With a strategically located warehouse in North York and shipping capabilities across Canada and the United States, we support businesses in construction, manufacturing, logistics, and industrial sectors with dependable supply and scalable solutions.